What is Mountain Mileage?
Mountain Mileage is Trailberg’s Loyalty Programme. You will earn miles on activities throughout our site, such as referrals and purchases. Save up your miles to purchase vouchers and use them towards your next order.
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Mountain Mileage
Who can join?
Anyone with an account is automatically enrolled.
How do I earn miles?
You can earn miles for all sorts of activities, including referring friends, and making purchases. To see all the ways you can earn miles, click the *Earn Miles* tab in the menu.
How do I view my mile balance?
You will be able to see your mile balance on the header of the loyalty page, when you are logged in.
How do I redeem my miles?
Select the tab called Redeem Miles. Here you’ll see all the rewards we offer. If you have enough miles, you can redeem them for a reward.
Is there a limit to the number of miles I can earn?
No. Go ahead and earn as many as you can!
What do the "Approved", "Pending" and "Cancelled" statuses mean?
Approved: These miles can be redeemed on rewards immediatelyPending: These miles are need to be verified before you can redeem them. This typically applies to purchases and referralsCancelled: These miles will not be added to your account. For exampl
What happens if a friend I refer cancels or returns their order?
Your pending miles will become cancelled and will be removed from your account.
Why did my account balance go down?
You, or someone you referred, cancelled or returned a purchase.
I completed an activity but didn't earn miles!
It can sometimes take a few minutes for us to process your activity and provide your miles.
Can I use my miles during checkout?
Not directly - please redeem your miles for a voucher which can then be applied during checkout.
How do I leave the program?
If you no longer wish to earn miles , please contact us and ask to be unenrolled. We'll unenroll you and you will lose any miles you have accrued.
What happens if I leave and decide to join again?
Just contact us and we'll re-enroll you. However, your mile total will begin from zero.
How Mountain Mileage Works
Create an account and gain Mountain Miles. 2. Step 2 = Earn Points. Earn miles each time you shop. 3. Step 3 = Get Your Rewards. Redeem your miles for exclusive vouchers. EARN MILES. Make a purchase -> 5 points per £1. Create an account -> 200 point
TIERS
1. Trek. Start here. 5 points per £1. 2. Basecamp. Spend £100. 5 points per £1. 3. Climb. Spend £250. 7 points per £1. 4. Summit. Spend £400. 8 points per £1